Managing Expectations in Outsourcing: Building Successful Partner Relationships
Managing expectations in outsourcing is fundamental for creating successful long-term partnerships. A poorly managed expectation can quickly derail a project and damage the relationship between a company and its outsourced provider. Outsourcing, in its essence, involves entrusting tasks or functions to a third-party provider, typically for cost-effectiveness, efficiency gains, or specialized expertise. However, if expectations aren’t clearly articulated… Read More »